EX Support
Customer Support
Our U.S.-based support team offers fast, friendly, and knowledgeable assistance in both English and Spanish—ready to help with software, filing questions, and client needs so you can stay focused on growing your business.
Ready to Get Started?
Call 1-800-TAXPRO today and let us help you choose the right plan for your business.
How can I order a demo of your software?
Since Ensurityexpressapp is online software, you can demo the program. If you would like to try our software, please visit our Demo form. If you would like someone to walk you through the software with no obligation, click here to contact us.
Do I need an EFIN or PTIN to use Ensurityexpressapp?
Website builder.
Pick one of our industry-specific templates and build your own site on top of it. No coding skills required whatsoever.
Online store.
Create and publish your online store. Keep track of your sales, manage stock, and accept payments.
SEO-ready.
Your websites are pre-optimized and SEO-friendly with minimal tweaks required from you.
Pick one of our industry-specific templates and build your own site on top of it. No coding skills required whatsoever.
Online store.
Create and publish your online store. Keep track of your sales, manage stock, and accept payments.
SEO-ready.
Your websites are pre-optimized and SEO-friendly with minimal tweaks required from you.
How do I complete my ERO Enrollment Application?
Click on your desired Financial Partner from the Financial Products widget on your dashboard to complete your ERO Enrollment Application.
Do I have to upload my EFIN Acceptance Letter and how do I do it?
The EFIN Verification process is required to e-file returns in the Ensurityexpressapp software. It’s an important first step in preventing tax-related identity theft and EFIN fraud. If you are unable to answer the verification questions given when setting up your firm, you will need to upload your EFIN letter for verification.
What are your security measures to make sure my clients’ data is safe?
We take client data as seriously as you do. We have a well-trained team of specialists that deal with the security of your data and use state of the art methods to prevent any unauthorized access. We implement all recommendations from the IRS and the payment card industry. Our security is regularly tested and verified by qualified auditing companies.
FAQ
System & User Requirements
Advanced Tax Solutions applications are designed for tax professionals. Our system requirements are based on the assumption that professionals upgrade their computer hardware and operating systems approximately every 3 years.
